Are you looking for how to delete a Depop account? Maybe you want to take a break from selling or move your shop to another platform. Whatever the reason, deleting your Depop account is straightforward – though the process is irreversible.
In this article, we’ll walk you through the steps for how to delete your Depop account. We’ll cover confirming your decision, resolving open disputes, sending a deletion request, and more. Follow along for a complete guide to bidding farewell to Depop for good.
Why Would You Want to Delete Your Depop Account?
There are a few reasons you may want to delete your Depop account:
- You want to take a break from selling online
- You’re moving your shop to another platform like Poshmark, Ebay, or your own website
- You no longer have time to maintain your Depop shop
- You’re looking to start fresh with a new Depop account and shop
Whatever the reason, deleting your account is a simple process – as long as you don’t have any open transactions or disputes.
How to Delete a Depop Account Permanently
Deleting your Depop account is irreversible, so it’s essential to follow these steps carefully. Here is an overview of the Depop account deletion process:
- Resolve any open transactions or disputes
- Send a deletion request email from the address associated with your account
- Wait for confirmation from Depop that your account is deleted
Once your account is deleted by Depop, your username, profile, and all associated data will be permanently gone. You will no longer have access to the account or be able to recover it.
Let’s look at the steps in more detail.
Step 1: Resolve Any Outstanding Issues
Before closing your Depop account, you must resolve any open transactions, disputes, or other outstanding issues.
- Complete all pending sales – Ensure the item has been shipped and delivered before deleting your account.
- Close any open disputes – You must settle any open cases before Depop can delete your account. Please ensure they are resolved before proceeding.
- Withdraw available account balance – Withdraw any account balance to your connected payment method before closing your account. The funds will not be available after deletion.
Depop cannot delete accounts with outstanding sales or open disputes. So be sure to tie up these loose ends before moving to the next steps.
Step 2: Send an Account Deletion Request
Once your account is ready to be closed, you need to send Depop an official request to delete your account.
Here is how to submit a deletion request:
- Email [email protected] – Send an email to Depop customer support from the email address associated with your account.
- Include your username – Be sure to include your exact Depop username in the request so Depop can identify your account.
- State intent to delete account – Clearly state that you want to permanently delete your Depop account and all associated data.
- Wait for confirmation – Depop support will send you confirmation once your account has been deleted. This can take 1-3 business days.
Depop needs your direct consent via email to initiate account deletion. So be sure to send the request from your registered email for a smooth process.
Step 3: Delete the Depop App
Once your Depop account is deleted, you should also delete the app from your mobile devices. Here is how to remove the app:
iOS
- Tap and hold the Depop app icon until it starts to wiggle
- Tap the x icon displayed on the top left corner of the icon
- Tap Delete to confirm
Android
- Press and hold the Depop app icon
- Drag the icon up to the Uninstall section at the top of the screen
- Tap OK to confirm app deletion
Deleting the app will remove your account login and data from your mobile device. This is an important final step after account deletion.
Can You Recover a Deleted Depop Account?
Unfortunately, Depop account deletion is permanent. There is no way to recover or reactivate a deleted Depop account.
Once Depop deletes your account, your username, password, profile, and all associated data are removed from their systems and cannot be retrieved.
If you change your mind in the future, you will have to create a brand new Depop account and start your shop over from scratch. So be 100% sure before proceeding with account deletion.
Key Takeaways on Deleting Your Depop Account
Here are some key points to remember if you plan to delete your Depop account:
- Resolve all transactions, disputes, and other account issues before deleting
- Email [email protected] from your registered email to request account deletion
- Wait for Depop to confirm your account is deleted (1-3 days)
- Delete the Depop app from your mobile devices
- Account deletion cannot be reversed or recovered
While closing your Depop shop may be bittersweet, the account deletion process itself is straightforward. Follow the steps carefully and your account will be permanently deleted.
We hope this guide gave you a clear overview of how to delete your Depop account. Selling on Depop can be a fun and rewarding experience, but it’s understandable if you need a break. Just be sure before taking the permanent step of account deletion.
FAQs About How To Delete A Depop Account
Can I delete my Depop account on mobile?
No, you cannot directly delete your Depop account via the mobile app. You need to email [email protected] from your registered email address to initiate account deletion.
What happens to my sold items and reviews if I delete my account?
Your sold items, reviews, follower count, and other account details will be permanently removed when your account is deleted. This data cannot be recovered.
Will my feedback score be removed if I delete my account?
Yes, deleting your Depop account removes your entire profile and feedback history. Your feedback score will no longer be accessible.
Can I take my Depop username to another platform if I delete my account?
No, your Depop username is exclusively tied to your account on the platform. Once your account is deleted by Depop, your username cannot be reused on any other platform.
Does deleting my account delete my linked social media?
No, deleting your Depop has no effect on your Instagram, Facebook, or other linked social media accounts. Only your Depop account data is deleted.
What happens to my unshipped sales if I delete my account?
You must complete all pending sales before deleting your Depop account. If you still have unshipped sales, cancel them before emailing Depop to delete your account.
Can I delete my account if I still have an account balance?
No, you must withdraw any available account balance to your connected payment method before closing your Depop account. The funds are permanently lost after account deletion.
How long does it take Depop to delete my account after I email them?
It typically takes 1-3 business days for Depop to fully delete your account after receiving your deletion request. You cannot access your account during this processing period.
What should I do if I change my mind after account deletion?
Unfortunately, Depop account deletion is permanent and cannot be reversed. You will have to create a brand new account and start over if you change your mind later on.
