Have you found yourself spending too much money on food deliveries from DoorDash? Do undelivered and incorrect orders leave you frustrated? Maybe you simply no longer need the service.
Whatever the reason, deleting your DoorDash account is an option if you need a break or want out for good. This straightforward guide walks through the entire process of how to delete doordash account. We’ll also touch on related considerations around subscriptions, Dasher profiles, data requests, and alternative options short of permanent closure.
So let’s get started on how to delete doordash account!
A Quick Intro to DoorDash
For context, DoorDash is a popular on-demand food delivery platform operating in over 7,000 cities across the United States, Canada, and Australia. Their signature red logo has become ubiquitous.
The service allows customers to order meals from local restaurants through a website or mobile app. After placing an order, DoorDash couriers—known as Dashers—pick up the food and deliver it. This convenience does come at a premium cost, however, with various fees tacked on.
Now, over time you may decide the fees have become too burdensome. Perhaps too many messed up orders have led to frustrations. Or maybe you just don’t need meal deliveries anymore for health or budget reasons.
In any case, completely deleting your DoorDash account is an option. The following guide will cover step-by-step instructions to do just that.
Step 1: Log in to Your DoorDash Account
First things first, you need to log in to your DoorDash account through either the website or mobile app.
On an internet browser, simply go to doordash.com and click the “Sign In” button at the top right. Use your email and password to access your account portal.
If instead you want to use the app, open it up and select the profile icon in the upper-left corner. Hit “Sign In” and enter your credentials.
Once logged in, you will have the necessary access to initiate permanently closing your account. Now let’s move on to locating the proper account management options.
Step 2: Access Account Settings
Up next is accessing your account settings to locate the account deletion controls.
On the website, look for your initials in a red box at the top. Click and a menu should appear. Select “Account” from here.
In the DoorDash mobile app, tap the three horizontal lines to expand a menu. Hit “Settings” and then “Manage Account”.
Either route will open a page with various account management options. Now it’s time to initiate permanent closure.
Step 3: Click “Delete Account”
On the account management page, browse until you see the “Delete Account” option.
On the website, it will be in larger red text compared to other choices. In the app, it shows as white text but is still clearly visible.
Take a deep breath and hit that option to begin the account deletion process!
Step 4: Enter the Account Verification Code
After selecting “Delete Account”, DoorDash will prompt you to enter a 6-digit verification code. This helps ensure account security.
The code will be sent either to the phone number or email associated with your account. Keep an eye out and enter it once received.
If the code doesn’t arrive promptly, you can select the option to resend. But be patient as it may take a couple minutes.
Step 5: Confirm Account Closure
Upon entering a valid 6-digit verification code, you will see one final prompt to confirm permanent account deletion.
This is the point of no return!
First take a minute to read the message, which basically states all history and data associated with the account will be erased. Once confirmed, there is no going back.
If you are fully ready, check the box and select “Yes, delete my account.” Then sit back and wait for confirmation the account has been closed.
And that’s it! By following those five steps you have successfully deleted your DoorDash customer account. Good work!
Now let’s get into some special considerations around cancelling subscriptions or Dasher accounts.
Cancel DoorDash DashPass Before Deleting
Do you currently have an active DoorDash DashPass subscription?
If so, it’s imperative you cancel the auto-renewing subscription first before deleting your account. Otherwise you could continue incurring monthly charges even without an account!
To cancel, head to the subscriptions page under account settings. Deactivate auto-renewal to end billing at the conclusion of the current period. Once the sub has lapsed, you can safely delete.
Additionally, you’ll want to remove any saved payment methods to ensure no unwanted renewals or charges down the road.
Extra Steps for Dasher Accounts
The above instructions focused on customer accounts. Deleting a Dasher courier account has a few extra steps.
Firstly, you will need to remove yourself from all upcoming shifts in your Dasher app schedule before being able to cancel. Rescheduling or dropping upcoming time slots can be done under account settings.
With no pending deliveries remaining, you can now initiate permanent account closure just like a customer.
However, since Dashers rely on the service for income, it’s best to contact DoorDash Support to explain your situation. This way they can fully deactivate your courier account while addressing any lingering pay or tax considerations.
The Direct Dasher support line is (855) 973-1040. Additionally, in-app chat and community forums provide other avenues to get specialized assistance deleting your Dasher profile.
Request an Account Data Archive (If Desired)
Prior to permanent deletion, you may want to download an archive of your DoorDash account data and order history.
Under account settings you should see an option to “Request Data Archive”. Use this to access a zip file containing your order details, profile info, addresses, and other records tied to the account.
Having this archive can be useful for taxes, resolving disputes, or simply nostalgia. So be sure to download it before that account data gets erased forever!
Can’t Delete Your Account? Contact Support
Despite your best efforts, you may encounter issues trying to delete your DoorDash account.
Sometimes error messages block the deletion path. Other times the verification code may not come through. Glitches happen.
In any event, reach out to DoorDash Customer Support for human assistance cancelling the account.
On DoorDash.com, you can start a live chat under the Help page. The mobile app also includes options for chat support or phone calls. Explain your situation and desire to delete the account.
With some troubleshooting help, the support team should be able to fix roadblocks and enable permanent closure.
Alternative Options Besides Deleting
Permanently deleting your account is not the only option for dissatisfied DoorDash users. Some alternatives worth considering include:
- Temporarily deactivating your account – This pauses your profile without erasing data. Easy to reactivate later if desired.
- Removing payment methods – Delete saved cards/bank accounts to halt spending ability.
- Adjusting notifications settings – Turn off some alerts that may be annoying.
- Switching to competitor apps – Explore similar services like Uber Eats if broader issues with DoorDash.
While closing your account completely does provide the cleanest break, the above options allow some continued access as needed.
Evaluate if a less permanent route better matches your needs before rushing to delete. Temporary deactivation may provide the desired reset, for example. But choice is yours in the end!
Now let’s wrap everything up around deleting that DoorDash account.
In Summary: How to Delete doordash Account
To recap, here are the key steps for how to delete doordash account:
- Log into your account on the website or mobile app
- Navigate to account settings and find the “Delete Account” option
- Enter the 6-digit verification code texted or emailed
- Confirm your selection to permanently erase account data
- Cancel any subscriptions beforehand and contact Support if issues arise
Additionally, Dasher accounts require dropping upcoming shifts before deletion. Consider downloading an account data archive as well.
While closing your account for good brings a certain finality, also weigh some less permanent options like temporary deactivation. But if fully ready, this walkthrough has you covered on how to delete doordash Account once and for all!
We wish you all the best moving forward with food deliveries, whether continuing to leverage DoorDash differently or through competitors. Thanks for reading!
