Joom is an e-commerce marketplace that allows independent sellers to set up online shops and sell their products to buyers around the world. If you currently have a Joom seller account, you may eventually decide you want to delete it.
There are a few reasons why you might want to remove your Joom account entirely:
- You are no longer selling products on Joom.
- You want to take a break from selling on Joom.
- You are unhappy with the Joom platform.
- You want to consolidate your online selling accounts.
Deleting your Joom account is a relatively straightforward process, but it’s important to understand what happens when you delete your account before going through with it. This article will provide a step-by-step guide on how to delete Joom account completely.
Step-by-Step Guide on How to Delete Joom Account
Deleting your Joom account is permanent – you won’t be able to recover any of your account information once it’s gone. So before deleting, make sure to:
- Withdraw any funds you have in your Joom wallet.
- Download your Joom sales history for your records.
- Redirect or remove any links to your Joom store from your website or social media.
When you’re ready, follow these steps:
Step 1: Sign in to Your Joom Account
- Go to www.joom.com and click on “Log In” at the top right.
- Enter your Joom username and password and click “Log In”.
Step 2: Go to Account Settings
- Once logged in, click on your profile icon at the top right.
- In the dropdown menu, select “Account Settings”.
Step 3: Click “Delete Account”
- In the Account Settings page, scroll down and click on “Delete Account” under the “Danger Zone”.
Step 4: Confirm Account Deletion
- A popup will appear asking “Are you sure you want to delete your account?” Click “Yes, delete my account”.
Step 5: Enter Password to Confirm
- You will be asked to enter your Joom account password to confirm the deletion.
Step 6: Account is Deleted
- Once you enter your password, your Joom account will be permanently deleted.
- You will be logged out and redirected to the Joom homepage.
And that’s it! Your Joom account is now deleted. Once it’s deleted, here are some things to keep in mind:
- Your account information cannot be recovered. This includes your profile info, transaction history, contacts, and any other data associated with your account.
- Your Joom online store will be deactivated. Customers will no longer be able to access your Joom storefront.
- You cannot sign up for a new account with the same username. Your Joom username will become available to new users.
- You can still sign up for a new Joom account with a different username. Just use a new email address when creating your account.
So in summary, deleting your Joom account means saying goodbye to that account permanently. Only delete if you are fully certain you no longer need your account.
Alternatives to Deleting Joom Account
If you don’t want to completely remove your Joom account, you have a couple options:
Deactivate Account
You can temporarily deactivate your Joom account if you think you may want to sell again in the future. To deactivate:
- Go to Account Settings
- Click “Deactivate account”
- Confirm deactivation
Your store will be hidden, but you can reactivate your account using the same username and password.
Adjust Privacy Settings
Instead of deactivating your account, you can simply adjust your privacy settings:
- Go to Account Settings
- Click “Privacy”
- Choose your privacy preferences:
- Hide profile information and sales history from other users
- Make your store private and only accessible with a direct link
- Turn off notifications
This will give you more control over your information without deleting your Joom account.
Conclusion
Deleting your Joom account is permanent, so make sure you really want to remove your account fully before going through with it. If you do decide to delete your Joom account, just follow the simple steps outlined in this article:
- Log into your Joom account
- Go to Account Settings
- Click “Delete Account” and confirm your password
Once your account is deleted, there is no way to recover the data. Consider alternatives like deactivating your account or adjusting privacy settings if you think you may sell on Joom again one day.
Hopefully this guide gave you a clear understanding of how to delete your Joom account. Just be certain before you delete, and you’ll be able to say goodbye to your Joom seller account for good.
FAQs About Deleting Joom Account
What happens to my Joom products when I delete my account?
Once your account is deleted, all of your Joom products and listings will be removed from the site. Customers will no longer be able to view or purchase your items.
Can I delete my Joom account if I still have an active store?
Yes, you can delete your account even if you currently have active product listings. When you delete your account, your entire store and all products will be deactivated.
What happens to my reviews and ratings when I delete my account?
All of the reviews, ratings, and feedback left on your products and seller profile will be erased when you delete your Joom account. Your reputation and seller metrics will be removed.
Will my deletion be immediate?
Your account deletion is usually immediate after you confirm your password. In some cases, it may take up to 24 hours for the account removal to fully complete.
Can I get a copy of my Joom transaction and sales history?
Yes, before deleting your Joom account you should download a copy of your full transaction and sales history for your personal records. You can find this in your Joom account settings.
Can I use the same email address to open a new Joom account?
No, you cannot use the same email address if you choose to open a new Joom account in the future. You will need to use a different email address.
What if I change my mind and want to recover my account?
Unfortunately, once your Joom account has been deleted, there is no way to recover or reinstate it. The account removal is permanent.
Is there a waiting period before I can create a new account?
No, you can create a brand new Joom account right away using a different email address. There is no waiting period. Just choose a new unique username.
Can I delete my account if I still have funds in my Joom wallet?
No, you cannot delete your account if you still have an account balance. You will need to withdraw any funds from your Joom wallet before deleting the account.
What happens to my email subscriptions and notifications?
Once your account is deleted, you will be automatically unsubscribed from all Joom email updates, newsletters, and notifications. You won’t receive any further emails.
