Are you looking to delete your StubHub account? With StubHub being one of the largest online ticket marketplaces, you may have an account with them that you no longer need. Deleting your StubHub account is an easy process that can be done in just a few steps. This comprehensive guide will walk you through everything you need to know about how to delete StubHub account.
Why You May Want to Delete Your StubHub Account
There are a few key reasons why you may want to delete your StubHub account:
- You no longer use it. If you haven’t bought or sold tickets on StubHub in awhile, keeping an unused account open leaves you vulnerable to potential security risks. Closing the account removes that risk.
- You want to create a new account. Maybe you want to create a new StubHub account but are prevented from having multiple accounts with the same email address. Deleting the old account allows you to open a new one.
- You don’t want StubHub to have your information. StubHub collects personal information like your name, email, and payment details when you create an account. Deleting it removes their access to your details.
- You prefer another ticket site. If you now use a different ticket marketplace like Vivid Seats or SeatGeek, you likely don’t need your StubHub account anymore. Closing it streamlines your experience.
No matter your reasons for wanting to delete your StubHub account, the process is quick and easy. Just follow the steps below.
How to Delete StubHub Account Step-by-Step
Deleting your StubHub account only takes a few minutes. Here is the complete walkthrough:
Step 1: Contact StubHub Customer Support
The only way to delete a StubHub account is by contacting their customer support team directly. You cannot remove your account through the website or mobile app settings.
To get in touch with customer support, click the “Contact Us” link at the bottom of the StubHub homepage. This will bring up a form to select your issue category and submit a message.
Choose the “Account” category and then write that you want to delete your StubHub account. Include your full name and the email address associated with the account.
Step 2: Wait for a Response
After you submit your account deletion request, a StubHub customer service representative will contact you by email. This is usually within 24 hours.
They will verify your identity by asking some security questions. Be ready to provide information like your StubHub password or the last four digits of the payment method on file.
Step 3: Confirm Account Deletion
Once the rep confirms they are speaking with the account owner, they will walk you through the account deletion process. This serves as one final confirmation that you do want to close your StubHub account permanently.
After you give the go-ahead, the agent will delete your account. You’ll receive a final email notification that your StubHub account has been deactivated.
And that’s it! Your account removal only takes a few simple steps.
What Happens When You Delete a StubHub Account
Here are key facts to know about what happens after you delete your StubHub account:
- Tickets are removed. Any active ticket listings you have for sale will be canceled and pulled down. Buyers will get refunds.
- Order history is erased. Your account order history, including past ticket purchases and sales, will no longer be accessible.
- Personal info is deleted. StubHub will remove all personal data associated with the account from their system.
- Emails stop. You will stop receiving any email notifications or marketing messages from StubHub after closing the account.
- You can create a new account. Deleting your StubHub account does not prevent you from opening a new one in the future using the same email address.
The biggest thing to note is that the account deletion is permanent. Once you go through the process of closing your StubHub account, there is no way to later recover or reopen that same account.
Tips for Deleting Your StubHub Account
Follow these tips to ensure the StubHub account deletion process goes smoothly:
- Use the desktop site. Requesting an account deletion is easiest done via StubHub’s desktop website, not their mobile app.
- Cancel any active listings. Make sure you don’t have any active ticket listings prior to closing the account. These will be automatically canceled upon deletion.
- Remove payment methods. Delete any stored credit cards or PayPal accounts connected to your StubHub profile before deleting it.
- Save order confirmations. If you want a record of previous StubHub orders, save any order confirmations or details to your email or computer.
- Open a new account after. Wait at least one week before attempting to open a new StubHub account with the same email address.
Following this advice will help make the account deletion seamless.
Final Words on Deleting StubHub Accounts
Deleting your StubHub account is a quick and straightforward process. Simply contact their customer support team, confirm your identity, and request account removal. Within a few days, your StubHub account will be permanently deactivated.
Be sure to remove any active listings, cancel payment methods, and save order history ahead of time. Once your account is deleted, that data is erased from StubHub forever.
With this comprehensive guide, you now have all the key details on how to delete your StubHub account. Just follow the steps outlined above to easily and successfully remove your StubHub profile.
Common Questions about Deleting StubHub Accounts
Here are answers to some frequently asked questions about removing a StubHub account:
How long does it take to delete my StubHub account?
The actual account deletion occurs immediately once you confirm the removal with the customer service agent. Expect the entire process to take 2-3 days from initial request to final confirmation.
Can I delete my StubHub account myself?
No, there is no self-service option to delete a StubHub account. You have to contact their customer support team to request and process the removal.
What if I want to use the same email for a new StubHub account?
You can create a new StubHub account with the same email address as your deleted account. Just make sure to wait a few days in between closing the old account and opening the new one.
Will my order history still show up if I make a new account?
No. Once your StubHub account is deleted, your past order history, ticket listings, and personal details are all removed from StubHub’s systems and cannot be recovered on a new account.
Can I get a confirmation that my account was deleted?
Yes, StubHub will send you a final email confirmation once your account has been fully deactivated. This serves as your receipt that the StubHub account was permanently closed.
